🧾 Refund and Returns Policy Medical Marijuana Australia

Last Updated: October 20, 2025

At Medical Marijuana Australia, we are committed to providing reliable, accurate, and high-quality products & educational resources about medical cannabis in Australia.
Because we operate as an informational and educational website only, our refund and returns policy applies to any digital materials, consultation fees, or Physical products that are sold through this platform.

1. Educational Services and Digital Materials

We aim to ensure all digital materials or paid educational services meet the highest quality standards.
If you experience an issue such as non-delivery, duplicate charges, or access failure, please contact us at:
📧 info@medicalmarijuanasaustralia.store

We will review your concern within 5 business days and, if approved, issue a full refund or restore your access.

2. Eligibility for Refunds

A refund may be considered when:

• You have been charged but did not receive products
• There was a technical problem preventing you from accessing paid materials.
• You were billed in error or for a duplicate transaction.

Refunds are not available for:

• Successfully delivered products
• Voluntary cancellations after full access has been granted.
• Free educational resources (available without payment).

3. Processing of Refunds

Approved refunds are processed using the same payment method used during the transaction.
Please allow 5–10 business days for the refund to appear in your account depending on your financial institution.

4. Contact for Support

If you have any concerns about this Refund and Returns Policy, please reach out via:
📧 info@medicalmarijuanasaustralia.store
📍 Melbourne, VIC, Australia

We’re here to help you resolve any issue quickly and fairly.

5. Return of Physical Goods

Medical Marijuana Australia does sells and ship any cannabis products.
We are an educational resource also and we handle returns of physical items such as THC products, cannabis oils, or vaporizers.

6. Policy Updates

We may update this Refund and Returns Policy occasionally to reflect operational or legal changes.
The latest version will always be available on this page.